Bbbbb
A medication my doctor sent in never made it through the system because my insurance required a prior authorization form which the fax machine at my doctor's office consumed as a sacrifice. (Quite likely so, according to both the pharmacist and the receptionist at my doctor's office.) The pharmacy re-sent the form, but I also called the doctors office. The nurses have a team that handles prior authorization forms, so they are also going to get together and chant a spell of form summoning and prior authorization manifestation. Hopefully between the two forces, they will be able to summon my tizabadine or whatever it's called.
Being this unwell is so much work.
I made sure to let them all know that I recognize how insane everything is right now and how flooded everyone is. I told them that I can tell they are trying so hard despite being understaffed and overwhelmed, and that I really appreciate them.
I can hear the real smiles and relief in their voices that anyone recognizes it and is being kind instead of taking their frustrations out on them. I know you develop strong armor working in medicine, but everyone is human, everyone can burn out, and everyone has a breaking point. These folks are human. Some are kinder than others, but it really doesn't take much to be kind to all of them, and hopefully pass on a bit of that kindness, too.
I have very little power in my life right now but this, at least, I can do. I hope it makes a difference for somebody. I hope somebody goes home with a little smile instead of crying exhausted over their steering wheel in their driveway.
If I can, then this is enough.